Introduction
What the Skanda AI WhatsApp Platform is, what it does, who it is for, and what it costs. A Meta-approved WhatsApp Business platform for Indian businesses — fully customisable and affordably priced.
The Skanda AI WhatsApp Platform turns your own WhatsApp Business number into a channel that answers customers around the clock, captures leads, books appointments, runs campaigns and talks to the systems you already use.
It is built and operated by Skanda AI Solutions, an approved Meta Tech Provider. You sign in at app.skandaai.in.
What you get
| Capability | What it means in practice |
|---|---|
| AI agent | Replies 24/7 in English, Hindi, Telugu and more, trained on your own knowledge base |
| Shared inbox | Your whole team on one number, with human takeover at any moment |
| Templates & broadcasts | Create, submit for Meta approval, and send campaigns with real delivery reporting |
| WhatsApp Flows | Native in-chat forms for structured data capture |
| Developer API | Your CRM, billing or e-commerce system can send WhatsApp messages |
| Analytics | Volume, outcomes, takeovers, top contacts, full transcripts |
The two things worth knowing up front
It is your number, not ours. Because we are a Meta Tech Provider, we connect your WhatsApp Business Account through Meta's embedded signup. The number, the account and the customer relationship stay yours. If you ever leave, nothing is stranded.
It is customisable, and it is cheap. The standard platform covers most businesses. Where it does not, we build client-specific modules on top without forking anything — approval workflows, bespoke booking logic, scheduled jobs, custom integrations. And our pricing is deliberately among the most affordable in India: no per-seat licensing, no charge per feature, and WhatsApp conversation charges paid directly to Meta with no markup from us.
If you have a cheaper quote from another vendor, send it to us. We will work to beat it. We would rather win your business at a small price than lose it on cost.
Who uses it
Live deployments run across dental clinics, diagnostic centres, real estate platforms, automotive dealerships, jewellery retail and education. The platform itself is industry-agnostic — the AI is configured with your knowledge base, and anything sector-specific is added as a custom module.
How the pieces fit together
- A customer messages your WhatsApp number.
- Meta sends the message to our webhook, which routes it to your account by phone number ID.
- The AI agent reads it, using your persona and knowledge base, and replies — unless a human has taken over, or a client-specific module claims the message first.
- Everything is recorded: the conversation, the contact, the outcome.
- Your team sees it live in the inbox and can step in whenever they want.
Where to go next
- Quickstart — get live in the shortest path
- Connecting your WhatsApp number — the Meta embedded signup walkthrough
- Pricing and plans — what it costs and how flexible we are
- Developer API reference — send messages from your own systems
Need it to work differently?
The platform is the starting point, not the ceiling. Tell us what your process needs and we will build it — at a price we will negotiate.