AI Receptionist
An always-available front desk for clinics, diagnostic centres and practices — answering, booking, confirming and following up without anyone picking up the phone.
A specialised inbound voice agent for businesses whose front desk is the bottleneck. It answers every call in a warm, unhurried register, books and reschedules appointments, explains services and pricing, directs callers to the right branch, and writes a structured record of each call. Paired with WhatsApp, it closes the whole loop — confirmation, reminders, and the follow-up visit.
What this solves
- Phones ringing hardest exactly when staff are with patients or customers
- Appointments captured on paper and lost
- No confirmation step, so no-shows go unmanaged
- Nobody chasing the follow-up visit
What you get
- An inbound agent on your existing clinic or office number
- Appointment capture, rescheduling and confirmation
- WhatsApp confirmation, reminders and review requests
- Structured call records: service requested, urgency, outcome, confirmed or not
- A staff dashboard for the day’s bookings and call history
Technology
Where we've deployed it
Akshaya Dental Clinic
Healthcare · Dental
A closed-loop patient system: an AI voice agent answers the clinic line in three languages, captures the appointment, and hands it to a WhatsApp flow that gets the doctor’s approval, confirms the patient, collects a review and sends follow-up reminders.
Vijaya Diagnostics
Healthcare · Diagnostics
A warm inbound voice agent that handles appointments, home sample collection, branch information and test queries — and turns every conversation into a structured record the centre can actually report on.
Industries
Frequently asked
Can AI handle appointment booking for a clinic?
Yes, end to end. Our dental deployment answers the call, captures the appointment, sends the patient a holding message, gets the doctor’s approval on WhatsApp, confirms the patient, asks whether the consultation happened, requests a review and sends follow-up visit reminders — with no staff involvement unless a human is genuinely needed.
What happens if a patient’s call drops halfway through?
The system detects that the captured details are incomplete and calls the patient back, resuming the same conversation with the answers it already holds rather than starting the script again.
Talk to the engineers who build it
Tell us the problem and we'll tell you whether ai receptionist is the right answer — and what it would take.