AI for Financial Services
Collections, agent assist and compliant conversational AI for lenders, NBFCs and insurers.
Financial services conversations are high-volume and legally sensitive at the same time, which makes guardrails the product rather than an afterthought. We build collections calling with conduct rules written into the system, and real-time agent assist that keeps a human on the call while raising accuracy and consistency.
What we build for financial services
- AI collections calling with a graded tone ladder and conduct guardrails
- Structured outcome capture — promise to pay, dispute, hardship, wrong number
- Real-time agent assist suggesting compliant answers during live calls
- Telecaller training simulators using AI-played difficult customers
- Fraud detection and anomaly modelling
- Document intelligence for KYC and onboarding
Relevant services
Frequently asked
Is AI calling compliant for collections in India?
It can be, if the rules are enforced by the system rather than left to an agent’s judgement. Our collections agents are built so they cannot shame a debtor, cannot claim a legal case or credit consequence that has not happened, and cannot discuss the debt with a third party. Hardship triggers dropping the script, and a request to stop calling is recorded rather than argued with. Every call leaves a full transcript and audit trail.
Work in financial services?
Tell us the operational problem. We'll tell you whether AI is the right answer.