Approved Meta WhatsApp Tech Provider

Your WhatsApp number, run by AI.

Your own WhatsApp number, run by AI — fully customisable, at a price built for Indian businesses.

Sign in at app.skandaai.in · Your own number, never a shared one

Priced for Indian businesses, and negotiable

We will not lose your project on price.

Most WhatsApp automation platforms price for enterprise budgets, then charge per seat and per feature on top. We do the opposite. Our rates are deliberately among the cheapest in India for a platform of this capability, there is no per-seat licensing, and if you have a quote from someone else, show us and we will work to beat it. Startups, clinics, single-branch shops and family businesses are explicitly welcome — a small budget is not a reason for us to say no.

  • Affordable monthly pricing with no per-seat charges
  • No lock-in — the WhatsApp number and account are yours and stay yours
  • Custom development quoted at rates we will match or better
  • Flexible terms for startups, single-location businesses and non-profits
  • Tell us your budget and we will tell you honestly what fits it
  • You pay Meta directly for WhatsApp conversation charges — we do not mark them up

See how pricing works →

What it does

Everything on one number

A Meta-approved WhatsApp Business platform where your own number answers customers 24/7 with AI, your team takes over whenever they want, and you run broadcasts, forms and integrations from one dashboard.

AI that answers for you

An agent tuned to your business, not a generic chatbot.

  • Replies 24/7 in English, Hindi, Telugu and other Indian languages, switching to whichever the customer uses
  • Trained on your own knowledge base — products, pricing, policies, opening hours
  • A persona you write yourself, so it sounds like your business rather than a bot
  • Business-hours awareness, so after-hours replies read differently from working-hours ones
  • Knows when to stop: it hands over rather than guessing on anything it was not given

A real shared inbox

Your whole team on one number, without passing a phone around.

  • Live conversation list that updates while you watch
  • Human takeover — step in and the AI stands down for that conversation until you release it
  • AI Intel on every thread: sentiment, a summary, detected intent, topics and a suggested reply
  • Full history per contact, searchable, with unread counts
  • Send images, documents and templates directly from the inbox

Broadcasts that actually report back

Campaigns to thousands, with delivery truth rather than guesses.

  • Create message templates and submit them to Meta for approval from the dashboard
  • Media headers — image, video or document — plus buttons and variables
  • Personalised variables per recipient, so every message reads individually
  • Sent, delivered, read, failed and replied counts reconciled from Meta status webhooks
  • Retry just the failed recipients instead of re-running the whole campaign
  • Paced to stay inside Meta throughput limits automatically

WhatsApp Flows — forms inside chat

Structured data capture without sending anyone to a web form.

  • Build forms in the dashboard: text, email, phone, number, paragraph, date, dropdown, radio and checkbox fields
  • Published to Meta as native WhatsApp Flows, opening inside the chat
  • The AI can send the right form mid-conversation when it detects the intent
  • Guardrails so the same form is never sent twice to someone who already filled it
  • Submissions land in your dashboard with real field labels, not raw keys

Developer API

Let your existing systems send WhatsApp messages.

  • Per-account API keys you generate and revoke yourself
  • One endpoint to send an approved template to any number
  • Idempotency via your own reference, so a retried call never double-sends
  • Durable, rate-limited queue — you do not implement pacing or retries
  • Per-send document override, e.g. each customer’s own invoice PDF on a fixed template
  • Status polling on any queued message

Analytics and oversight

Know what the AI is doing and what it is worth.

  • Message volume over time, inbound versus outbound
  • Active conversations, human takeovers and top contacts
  • Per-campaign delivery and engagement reporting
  • Full transcripts of every AI conversation
Customisation

Customised to how you actually work

The platform is the starting point, not the ceiling. We routinely build client-specific modules that run on top of it without forking anything — approval loops, bespoke booking flows, scheduled reminder jobs, integrations with whatever system you already run. If your process does not fit a standard inbox, we change the platform to fit your process.

Live example

Akshaya Dental Clinic

A closed-loop patient system: an AI voice agent answers the clinic line in three languages, captures the appointment, and hands it to a WhatsApp flow that gets the doctor’s approval, confirms the patient, collects a review and sends follow-up reminders.

Read how it was built →

Documentation

Properly documented, not a sales deck

Every feature, every API field, every error code — written for the person who has to actually make it work.

Getting started

Introduction

What the Skanda AI WhatsApp Platform is, what it does, who it is for, and what it costs. A Meta-approved WhatsApp Business platform for Indian businesses — fully customisable and affordably priced.

Getting started

Quickstart

Get a live AI agent on your own WhatsApp number. Step-by-step: create your account, connect WhatsApp, train the AI, test it, and go live — usually within two to three weeks including Meta approval.

Getting started

Connecting your WhatsApp number

How Meta embedded signup works, what a Tech Provider connection means, number requirements, verification, display name approval and migrating an existing WhatsApp Business number.

Using the platform

The AI agent

Configure your WhatsApp AI agent: persona, knowledge base, business hours, language handling, guardrails and human handover. How to write a knowledge base the agent will not misuse.

Using the platform

Shared inbox

Run your whole team on one WhatsApp number. Live conversations, human takeover and release, AI Intel with sentiment and suggested replies, contact history and sending media.

Using the platform

Message templates

Create WhatsApp message templates, submit them for Meta approval, and use variables, media headers and buttons. Category rules, approval times, rejection reasons and the 24-hour window.

Using the platform

Broadcast campaigns

Send WhatsApp campaigns to thousands of customers with personalised variables, real delivery reporting reconciled from Meta, failure retries and reply tracking.

Using the platform

WhatsApp Flows (forms)

Build native in-chat forms for WhatsApp. Field types, publishing to Meta, letting the AI send the right form at the right moment, and where submissions land.

Using the platform

Analytics

Measure what your WhatsApp AI is actually doing — message volume, active conversations, human takeovers, top contacts, campaign performance and full conversation transcripts.

Browse all documentation →

Questions

What businesses ask before signing up

How much does WhatsApp automation cost in India?

Far less than most platforms quote. The Skanda AI WhatsApp Platform is priced deliberately at the affordable end of the Indian market, with no per-seat licensing and no charge per feature. WhatsApp conversation charges are paid directly to Meta at their rates, with no markup from us. If you have a cheaper quote elsewhere, send it to us — we will work to beat it. Tell us your budget at karthik@skandaai.in and we will tell you honestly what fits.

Is there a cheap WhatsApp Business API alternative for small businesses?

Yes — that is specifically who we built for. Clinics, single-branch shops, dealerships, coaching institutes and family businesses run on this platform. There is no enterprise minimum, no per-seat cost, and no requirement to buy a bundle of features you will not use. We would rather work with a small business at a small price than price ourselves out of the market.

Can the WhatsApp platform be customised to our business?

Completely. The standard platform gives you the AI agent, inbox, templates, broadcasts, flows and API. On top of that we build client-specific modules — approval workflows, bespoke booking logic, scheduled reminder jobs, custom data extraction, integrations with your existing systems. One live deployment runs an entire dental appointment lifecycle this way: call intake, doctor approval by button tap, automatic confirmation, review capture and follow-up reminders. If your process does not fit the standard product, we change the product.

Do we get our own WhatsApp number, or a shared one?

Your own. Skanda AI is an approved Meta Tech Provider, so we connect your own WhatsApp Business Account through Meta embedded signup. The number, the account and the customer relationship belong to you throughout, and nothing is stranded if you ever leave.

How long does it take to go live on WhatsApp?

Usually two to three weeks from first conversation to a live AI agent on your own number, including Meta verification and template approval. Simple deployments have gone live faster. The dashboard itself is available immediately at app.skandaai.in once your account is created.

Can the AI hand over to a human?

Yes, at any moment. Anyone on your team can take over a conversation from the shared inbox and the AI immediately stands down for that thread until it is released back. Nothing is lost in the handover — your team sees the full history plus an AI summary of what the customer wants.

Can we connect our CRM or billing software to WhatsApp?

Yes, through the Developer API. You generate an API key from Settings, and your system posts to one endpoint to send an approved template to any number. Sends are queued, paced and retried for you, and an idempotency reference means a retried call never double-sends. We also build direct integrations with Zoho, Salesforce, Google Sheets, n8n and most ERPs on request.

Which industries is the WhatsApp platform used in?

Live deployments span healthcare and dental clinics, diagnostics, real estate, automotive dealerships, jewellery and retail, and education. The platform is industry-agnostic — the AI agent is configured with your knowledge base, and anything industry-specific is added as a custom module.

Tell us your budget

Describe what you want WhatsApp to do and what you can spend. We will tell you honestly what fits — and if someone quoted you less, we will work to beat it.