Dual-channel AI across voice and WhatsApp for a Hero MotoCorp dealership
An outbound AI sales executive that calls every two-wheeler enquiry, qualifies the buyer, pitches the right Hero model and books the showroom visit — paired with a WhatsApp agent and a fast Astro marketing site.
Client: Sri Venkanna Automobiles · R.C. Puram, Hyderabad · Status: live
within 60 days
The challenge
Enquiries arrived faster than the showroom team could call them back. Leads that were not reached within the day went cold, and follow-up depended on whoever had time between walk-in customers.
What we built
We deployed an outbound voice agent that calls each enquiry, holds a natural conversation in English or Telugu, understands budget and use case, recommends from the Hero model line-up, and books a test ride at the showroom. The same catalogue and offers drive a WhatsApp agent for customers who prefer messaging, and we rebuilt the dealership website in Astro so the pages load fast and rank locally.
Engineering highlights
- The agent leads with questions rather than a script — budget, daily riding distance and use case come before any model is recommended.
- Full Hero MotoCorp catalogue awareness, from commuter models through premium, with finance and exchange options.
- Responses are capped at one to two sentences per turn so the call sounds like a showroom associate rather than an IVR reading a brochure.
- Marketing site rebuilt in Astro with per-page routing, build-time image optimisation and self-hosted fonts.
Technology
Services used
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